3. Privacy Policy
Last updated: October 14, 2026
This Privacy Policy describes how The Tree Fashion collects, uses and protects your personal information when you visit or make a purchase from www.thetreefashion.com.
By using our website, you acknowledge that your personal information may be collected and used as described in this Privacy Policy, subject to applicable privacy laws.
Information We Collect
When you visit our website or place an order, we may collect information such as:
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Your name
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Email address
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Phone number
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Billing address
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Shipping address
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Order details
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Payment confirmation details
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Device and browser information
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IP address
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Website activity, such as pages viewed and products added to your cart
We collect information that is reasonably necessary to operate our store, process orders, improve our website and provide customer service.
How We Use Your Information
We may use your information to:
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Process and fulfil your order
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Send order confirmations and shipping updates
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Respond to customer service requests
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Manage returns, refunds and exchanges
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Improve our website and shopping experience
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Detect fraud and address security issues
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Send marketing emails where permitted by law and, where required, with your consent
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Comply with applicable legal, accounting and tax obligations
Shopify
Our store is hosted on Shopify.
Shopify provides the ecommerce platform that allows us to sell our products and services to you.
Your information may be processed and stored through Shopify's systems, databases and applications. Shopify may also process personal information in accordance with its own privacy policies and terms.
Payments
Payments are processed through payment providers available at checkout.
The Tree Fashion does not store full credit card details on its own systems.
Depending on the payment method you choose, your payment may be processed by providers such as credit card networks, Apple Pay, Google Pay, Shop Pay or other payment services available at checkout.
These providers may process your payment information in accordance with their own privacy policies and security practices.
Sharing Your Information
We may share your information with trusted service providers where reasonably necessary to operate our business.
These providers may include:
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Shopify
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Payment processors
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Shipping carriers
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Suppliers and fulfilment partners
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Customer support tools
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Email marketing platforms, where applicable
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Analytics and website performance tools
We share personal information only where necessary for the purposes described in this policy, with your consent where required, or where otherwise permitted or required by law.
Direct Supplier Fulfilment
Some orders may be shipped directly from our suppliers, including suppliers located overseas.
To fulfil these orders, we may need to share relevant order and shipping information with our suppliers or fulfilment partners. This may include your name, shipping address, order details and contact information where necessary for delivery.
Where personal information is transferred internationally, we will take steps required by applicable privacy laws.
Marketing Emails
If you subscribe to our email list, we may send you updates about new arrivals, special offers, sale events and store news.
You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us at:
We will process marketing preferences and consent in accordance with applicable laws.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, analyse website traffic and support checkout functionality.
You can manage cookies through your browser settings and, where available, our cookie preference tools.
Some cookies are necessary for the website to function properly. Other cookies, including certain analytics and advertising cookies, may be subject to consent requirements under applicable law.
Data Security
We take reasonable steps to protect your personal information against unauthorised access, misuse, loss, disclosure or alteration.
We use established platforms and service providers to help protect your information.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, providing customer service, complying with legal obligations, resolving disputes and maintaining business records.
The retention period may vary depending on the type of information and the applicable legal requirements.
Your Privacy Rights
Depending on your location and the privacy laws that apply, you may have the right to request access to, correction of or deletion of your personal information. You may also have other rights, such as withdrawing consent or objecting to certain types of processing.
To make a privacy request, contact us at:
We will review and respond to your request in accordance with applicable law.
Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, security or content of third-party websites. We encourage you to review their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology or legal obligations.
Any updates will be published on this page, together with the revised date where appropriate.
Contact Us
For privacy questions or requests, please contact us:
The Tree Fashion
Email: info@thetreefashion.com
Website: www.thetreefashion.com